Good first experience for me with regards to having my Mercedes serviced. I learned a lot about the car but was a bit disappointed in the I had asked Ryan for an evaluation of my brake pads. Not sure they ever did evaluate them as he never gave me any feedback on them? Nice touch that they did put air in my tires. Shop was very clean and owner was very hands on.
Hello David. Than you for your 4 start review. We had on your service writeup an oil change and Check out the intake manifold runner controls. We did not have a brake inspection on the order so that was not performed. We performed the oil change, and scanned the computer for codes, printed out 4 pages of codes and did not charge for anything but the oil change. We spent a good amount of time discussing the intake issues so the verbal brake check request may have gotten overlooked. Next visit, I will make sure your requests are documented so our technician will know to take care of that for you.
- R & N Motor Company